IT Director · Enterprise Technology Leadership & Digital Transformation

Enterprise Technology
Leadership with Hands-On Execution

20+ years across enterprise IT operations, operational resilience, cloud platforms, automation, digital transformation, and custom technology systems across the GCC.

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Operational leadership
with engineering depth

Enterprise IT operations director with two decades of experience delivering technology transformation across the GCC. From cloud infrastructure migrations to IoT-enabled venue systems, from cybersecurity frameworks to custom SaaS platforms — the work spans the full operational stack.

Currently driving operational resilience architecture at Alinma Bank as part of the enterprise Active-Active transformation program. Previously led IT strategy and operations at SL Fusion, implementing technology systems for the GACA Museum. Previously directed IT operations for CENOMI Centers across 19 malls, managing 35+ servers, 22 firewalls, and 250+ AI-enabled sensors while achieving ISO 27001 certification and 60% cost optimization.

Founder of AMNYA Technology, building purpose-driven operational tools and SaaS products for real-world enterprise challenges.

20+
Years in Enterprise IT
33+
Team Members Led
70+
Enterprise Platforms Managed
99.9%
Operational Uptime
GCC & MENA Saudi Arabia Premium Residency Holder 🇸🇦 Oxford AI Programme

Systems delivered.
Outcomes measured.

Venue Technology Full-Stack Delivery

GACA Museum IT Systems

End-to-end technology infrastructure implementation for a national museum project, including interactive displays and operational systems.

Cloud & Infrastructure 60% Cost Reduction

Enterprise Cloud Migration

35+ server migration to cloud with hybrid architecture. Achieved 50% reliability increase and 60% cost optimization across the estate.

Operational Resilience 19 Venues

99.9% Uptime Operations

Managed 35+ servers, 22 firewalls, and 70+ SaaS applications across 19 retail venues with enterprise-grade SLAs.

Cybersecurity Full Framework

ISO 27001 Certification

Led the organization to ISO 27001 certification. Deployed SIEM, XDR, MDR, DLP, and SOC capabilities across the enterprise.

Smart Technologies 250+ Sensors

AI-Enabled Footfall Analytics

250+ AI-enabled sensors deployed across 19 malls for real-time footfall analytics, heat mapping, and operational intelligence.

Digital Signage 200+ Screens

Enterprise Signage Network

200+ digital screens deployed and managed across the retail portfolio with centralized content management and scheduling.

Automation 80% Productivity Gain

BPM & Process Automation

Appian BPM implementation delivering 80% productivity increase through end-to-end business process automation.

IoT & Innovation 22 Malls

Indoor Positioning Systems

Digital wayfinding maps with blue-dot positioning technology deployed across 22 malls for visitor navigation.

Leadership
timeline

Aug 2025 — Present

Principal Technology Resilience Architect | Active-Active

Alinma Bank

  • Driving operational resilience architecture as part of the bank's enterprise Active-Active transformation program
  • Strengthening resilience and service continuity across mission-critical banking systems
Nov 2024 — Aug 2025

Director of Information Technology

SL Fusion

  • Led IT strategy, operations, and policy enforcement across the organization
  • Implemented end-to-end technology systems for the GACA Museum project
  • Managed IT budget and infrastructure modernization initiatives
Jan 2017 — Jun 2024

Director of IT Operations

CENOMI Centers

  • Led 13-member team managing 35+ servers, 22 firewalls, and 70+ SaaS applications across 19 malls
  • Achieved ISO 27001 certification and 99.9% operational uptime
  • Delivered 60% cost savings through cloud optimization and infrastructure consolidation
  • Deployed 250+ AI footfall sensors and 200+ digital signage screens
Aug 2014 — Jan 2017

Appian BPM Technical Delivery Manager

CENOMI Centers

  • Business process automation delivering 80% productivity improvement
  • End-to-end BPM solution architecture and delivery
Jul 2013 — May 2014

Projects & Operations Director

Mobile Channels Company

  • DevOps optimization achieving 30% productivity boost
  • Daily operations management and strategic project delivery
Nov 2010 — Jun 2013

Dynamics AX & CRM Functional Consultant

EBECS Limited — United Kingdom

  • Pre-sales analysis and enterprise implementations for UK clients including Aston Martin
  • Microsoft Dynamics AX and CRM delivery across multiple verticals
Dec 2007 — Aug 2010

Senior Appian BPM Lead Consultant

eSense Software

  • Led functional team delivering government and private sector BPM implementations
  • Business process reengineering and digital transformation projects
2005 — 2007

Senior CRM Consultant & Systems Administrator

UBA / CDG

  • End-to-end Sage CRM project implementations
  • Infrastructure management achieving 99.8% uptime

Technology spectrum.
Enterprise depth.

Cloud & Infrastructure

  • Azure
  • Oracle Cloud
  • AWS
  • GCP
  • Hybrid Architecture
  • Server Migration
  • Disaster Recovery

Operational Resilience

  • 99.9% SLA Management
  • ITIL Frameworks
  • Incident Response
  • Business Continuity
  • Monitoring & Alerting

Enterprise Platforms

  • Microsoft 365
  • Google Workspace
  • Dynamics AX/CRM
  • Appian BPM
  • Salesforce
  • Infor ERP

Automation & AI

  • Business Process Automation
  • AI-Enabled Analytics
  • PowerApps & Flow
  • IoT Sensor Integration
  • ML Workflows

Cybersecurity

  • ISO 27001
  • SIEM & XDR
  • DLP & IRM
  • SSO/SAML 2.0
  • Fortinet
  • CrowdStrike
  • SOC Operations

Smart Technologies

  • Digital Signage
  • Indoor Positioning
  • Footfall Analytics
  • Interactive Displays
  • Smart Office Systems

Ecommerce & SaaS

  • Shopify Development
  • SaaS Architecture
  • API Integration
  • Platform Automation
  • Custom Applications

Data & Analytics

  • Power BI
  • Operational Dashboards
  • Heat Mapping
  • Real-time Monitoring
  • Site24x7

Built to solve.
Shipped to production.

Beyond advisory and operations — actively building and shipping products that address real enterprise and ecommerce challenges.

Company

AMNYA Technology

Purpose-built technology for real operational challenges. Custom software, Shopify integrations, digital transformation, and AI solutions.

SaaS Enterprise Consulting
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Product

DisCon

Venue and display content management platform for centralized scheduling, deployment, and monitoring across distributed screen and display networks.

Venue Technology Display Control SaaS
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Shopify App

Auto Packing Slip

Automated packing slip generation for Shopify merchants. Streamlines fulfillment workflows with customizable templates.

Shopify Automation Ecommerce
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Shopify App

Aramex Delivery Sync

Seamless Aramex shipping integration for Shopify stores. Automated label generation, tracking sync, and delivery management.

Shopify Logistics Integration
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Product

SigCraft

Enterprise email signature management platform. Centralized branding, compliance, and deployment across organizations.

Enterprise Branding SaaS
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Initiative

AI Workflow Systems

AI-assisted operational workflows including footfall analytics, automated reporting, and intelligent monitoring systems.

AI Operations Automation

Industry Recognition
Recognized across technology leadership, innovation, and operational transformation.

Awards & Recognition

EXITO DT50 Recognition

2024

Recognized as one of Saudi Arabia's top 50 technology leaders in Digital Transformation.

EXITO DATA50 Recognition

2024

Recognized as one of Saudi Arabia's top 50 technology leaders in Data Center.

IDC Best IT Service Transformation

2018

Team recognition for best IT service transformation delivery.

Orange Apps Awards

1st Prize in Business category and 3rd Prize in Entertainment category.

Certifications

Oxford AI Programme

University of Oxford — Saïd Business School · 2024

Google Cloud Digital Leader

Google Cloud

PMP Training

Project Management Institute

CISSP Training

ISC²

ITIL Foundation

AXELOS

MCTS — Microsoft

Microsoft

Six Thinking Hats

de Bono

Business Process Reengineering

Certified

Education

Oxford Artificial Intelligence Programme

University of Oxford — Saïd Business School

2024

B.S. Computer Information Systems

University of Jordan

2005

Trusted by peers.
Validated in practice.

Exceptional in driving digital transformation projects. Demonstrates outstanding professionalism, both technically and in leadership. His strategic approach to digital strategy consistently delivers results.

Rashed AlOthman

Chief Executive Officer

One of the most professional people I have worked with. Proven capacity for managing complex enterprise projects with excellent client management skills.

Laith Adas

Head of Enterprise Architecture & Intelligent Automation — SVP

Exceptional leadership and technical expertise combined with strategic vision. His unwavering commitment to excellence raises the bar for the entire team.

Syed Zoheb

Network Engineer

A remarkable manager with strategic vision and exceptional communication skills. A true asset to any organization.

Hamad AlKhinayn

Infrastructure Specialist

Methodical, organized, and very creative with a wide range of knowledge. Never hesitated to share expertise and mentor team members.

Anas Saleem

General Manager

Always on time, supportive, and organized. Highly effective at understanding requirements and translating them into technical solutions.

Omar Diab

Head of Consulting & Delivery — Digital Transformation

Let's discuss
what's next.

Open to executive leadership conversations, advisory engagements, and technology collaboration opportunities.