
I’m passionate about leveraging technology to drive business transformation and deliver sustainable growth. With over 18 years of experience in technology leadership, I’ve had the privilege of working across diverse industries and regions, helping organizations navigate the complexities of digital transformation.
Here’s an overview of my professional profile:
Adel Ammari is an accomplished IT Director with over 19 years of experience leading IT operations, service management, and digital transformation across diverse industries. Proven track record in building and managing high-performing IT teams, ensuring operational excellence, and delivering reliable, secure, and scalable IT services. Skilled in optimizing multi-cloud infrastructures (Azure, Oracle, AWS, GCP) and integrating emerging technologies such as AI, IoT, and automation to support business goals.
In 2024, Adel was recognized by EXITO as one of Saudi Arabia’s top 50 leaders to watch in Digital Transformation and Data Center.
He brings extensive experience across MENA, GCC, and UK regions, aligning technology initiatives with strategic goals to boost enterprise performance, foster innovation, and ensure sustainable success.
Technology Leadership: Driving technology vision, digital transformation, and alignment with business objectives.
IT Operations & Service Management: Ensuring reliable, secure, and high-performing IT services and operations.
IT Transformation: Leading large-scale transformation initiatives, modernizing legacy systems, and implementing innovative solutions.
Enterprise Architecture: Designing scalable, secure, and agile technology environments across cloud, hybrid, and on-premises infrastructures.
Cloud & Infrastructure Management: Managing multi-cloud (Azure, Oracle, AWS, GCP) and on-premises environments for optimized performance and cost efficiency.
Innovation & Emerging Technologies: Integrating AI, IoT, and automation to enhance business capabilities and competitiveness.
Cybersecurity & Risk Management: Developing and enforcing robust security, compliance, and risk mitigation frameworks.
Vendor & Partner Management: Building strategic vendor relationships and managing contracts to ensure value delivery.
Team Leadership & Organizational Development: Leading, developing, and scaling high-performing IT teams—both established and newly formed—to achieve operational excellence.
Process Optimization & Continuous Improvement: Streamlining IT processes and driving continuous improvement to support efficiency and business growth.
• Myer-Briggs type: ENTJ
• Role Variant: Fieldmarshal
• DISC Type: D (Dominant/Drive), leaning to: I (Influence)
Tab AlKhaleej - Future Vision | Riyadh, Saudi Arabia |
Director of Information Technology | Nov 2024 ~ Present |
• Formulate and enforce IT policies, procedures, and best practices, ensuring regulatory compliance and minimizing downtime. • Independently lead and execute all IT operations, combining strategic oversight with hands-on implementation across infrastructure, systems, and support. • Manage the IT budget, negotiate contracts, and maintain strong relationships with technology vendors. • Led the implementation of the IT system for the GACA Museum (General Authority of Civil Aviation), ensuring full alignment with GACA’s top security standards. | |
CENOMI CENTERS | Riyadh, Saudi Arabia |
Director of Information Technology Operations | Aug 2014 ~ Jun 2024 |
• Developed and implemented information technology strategies aligned with business goals. • Led and mentored a high-performing IT operations team of 13 members, managing IT Infrastructure, Cloud, Support, Network, and Security functions, while driving a 50% increase in system reliability through key initiatives. • Directed the design, implementation, and maintenance of reliable and secure IT systems, achieving ISO 27001 certification and enhancing overall security posture. • Formulated and enforced IT policies, procedures, and best practices, ensuring compliance with regulatory standards and minimizing downtime due to security breaches. • Managed IT budget, negotiated contracts, and maintained vendor relationships, realizing significant cost savings of over 60% by optimizing cloud usage and renegotiating vendor terms. • Developed and implemented incident response and disaster recovery plans, ensuring business continuity with a 99.9% system uptime during critical operations. • Mitigated IT risks protecting organizational assets, leveraging advanced tools like SIEM, XDR, and DLP to proactively reduce cybersecurity incidents. • Collaborated with other departments to address technology needs. • Ensured effective communication and coordination between IT and other business units. • Implemented KPIs to monitor IT performance, enhancing SLA adherence and enabling better alignment with business objectives. • Facilitated continuous team development through training programs. • Ensured IT operations complied with regulations and industry standards, maintaining consistent audit readiness and alignment with industry certifications. Earlier achievements as Appian BPM Technical Delivery Manager (Aug 2014 – Jan 2017): • Transformed and automated key business processes, increasing productivity by 80% through delivery of Appian BPM solutions. • Successfully led multiple end-to-end BPM implementations, streamlining workflows and reducing operational costs. • Recognized for exceptional performance and promoted to Director of IT Operations. | |
MOBILE CHANNELS COMPANY | Amman, Jordan |
Projects and Operations Director | Jul 2013 ~ May 2014 |
• Optimized DevOps processes, boosting productivity by 30%. • Directed daily technology operations to maintain quality and enhance efficiency. • Led successful execution of multiple projects. | |
EBECS LIMITED | Amman, Jordan |
Microsoft Dynamics AX & CRM Functional Consultant | Nov 2010 ~ Jun 2013 |
• Led pre-sales activities, analyzing client needs and crafting tailored solutions. • Implemented Microsoft Dynamics CRM and AX projects for clients in the United Kingdom, including Aston Martin. | |
ESENSE SOFTWARE | Amman, Jordan |
Senior Appian BPM Lead Consultant | Dec 2007 ~ Aug 2010 |
• Led the Appian BPM Functional Team. • Executed major Appian BPM Suite implementations in government and private sectors. • Conducted business process re-engineering and process mapping/modeling. | |
UNITED BUSINESS APPLICATIONS (UBA) | Amman, Jordan |
Senior Sage Accpac Certified CRM Consultant | Feb 2006 ~ Dec 2007 |
• Delivered end-to-end project implementations successfully. | |
COMMUNITY DEVELOPMENT GROUP (CDG) | Amman, Jordan |
Systems Administrator | Jul 2005 ~ Jan 2006 |
• Designed and programmed the company website. • Maintained Exchange Server and ISA Server with 99.8% uptime. • Programmed Rainbow / SafeNet security dongles. |
SAÏD BUSINESS SCHOOL, UNIVERSITY OF OXFORD | United Kingdom (Online) | ![]() |
Oxford Artificial Intelligence Programme | May 2024 | |
THE UNIVERSITY OF JORDAN | Amman, Jordan | ![]() |
Bachelor of Science in Computer Information Systems (CIS) - Information Technology - Computer Science | Sep 2001 ~ July 2005 |
C2 Fluent
C2 Native
B1 Intermediate
A1 Beginner
A1 Beginner
Adel Ammari has been an invaluable asset in the digital transformation projects we have worked on together. His professionalism, both technically and in project management, has been consistently impressive, making him well-suited for such roles.
As an executive advisor, Adel possesses extensive experience in technology and digital transformation leadership across various industries. His strategic vision, technical expertise, and leadership skills set him apart and make him a highly valuable addition to any organization.
During our digital transformation journey at Arabian Centres, Adel's dedication, enthusiasm, and innovative thinking were truly exceptional. He led the digitization of our systems and played a pivotal role in transforming both our systems and employee culture. Adel's ability to effectively communicate complex systems and solutions to business users was consistently praised, bridging the gap between technical complexities and business objectives seamlessly.
Not only was Adel an outstanding individual contributor, but he also demonstrated true leadership within his team. His guidance, mentorship, and willingness to share knowledge and experience were greatly admired by his team members. He fostered a collaborative and supportive work environment, extending his expertise to benefit the entire team.
Adel's skill set encompasses expertise in digital strategy, project management, cloud computing, cybersecurity, and emerging technologies. He navigates complex technology projects with ease, ensuring effective leadership and fostering collaboration for successful outcomes.
Furthermore, Adel has a deep understanding of a wide range of technologies and systems, including but not limited to Appian BPM Suite, Microsoft 365, Azure Cloud, Oracle ERP, and more. His proficiency in these technologies, combined with his analytical thinking and problem-solving skills, consistently enables him to tackle challenges and deliver results.
In summary, Adel's professionalism, technical expertise, and leadership capabilities make him an exceptional asset in digital transformation projects. His dedication to driving innovation and his ability to effectively lead and collaborate within teams make him a highly valuable addition to any organization.
It is with great pleasure that I recommend Mr. Adel for the IT Director position in any esteemed organization. I have had the privilege of working closely with him at Cenomi Centers, where he has consistently shown exceptional leadership, technical expertise, and strategic vision.
As a Network Engineer, I have witnessed firsthand Adel's unwavering commitment to excellence in all aspects of his work. His deep and broad understanding of IT systems, coupled with his innovative problem-solving abilities, has resulted in numerous successful projects that have significantly enhanced our organization's efficiency and productivity.
One of Mr. Adel's greatest strengths is his ability to lead a diverse team effectively. He excel at fostering a collaborative and supportive work environment, empowering team members to perform at their best while achieving collective goals. Mr. Adel is not only a IT Director but also a mentor who invests in the professional development of his team members, cultivating a culture of continuous learning and growth.
Moreover, Mr. Adel possesses outstanding communication skills, enabling him to effectively convey complex technical concepts to both technical and non-technical stakeholders. His strategic mindset allows him to align IT initiatives with the broader organizational objectives, ensuring that IT investments yield maximum value and contribute to overall business success.
In summary, Mr. Adel is a highly capable and driven professional who would make a valuable addition to any organization's leadership team. I am confident that he will excel in the role of IT Director and contribute significantly to the advancement of any organization's IT capabilities.
I highly recommend Mr. Adel as a remarkable manager. His strategic vision and exceptional communication skills have significantly contributed to the success of our team. Mr. Adel fosters a positive and collaborative work environment, driving innovation and achieving outstanding results. He is a true asset to any organization!
I had the pleasure of working with Adel for around three years at the eBECS.
He is methodical, organized and very creative, I learned a lot from him since he has a wide range of knowledge in different business areas and he never hesitated to share his knowledge with anyone.
I will recommend Adel for any company and for any high level role.
Adel is a great colleague and team leader. Always on time, very supportive, organized and disciplined. He was always very effective at understanding requirements and effecting solutions to adequetly meet those requirements. Adel also has a great set of interpersonal skills to complement his well rounded technical and business background. Clients were always pleased to deal with Adel, additionally, presentations and technical demos always went smoothly and very well. He is a highly recommended professional consultant who would add great value and put his knowledge to attaining organizational objectives.
Adel Ammari is one of the most professional people I have worked with. In addition to his experience and knowledge in the consulting domain, Adel posses excellent skills that will definitely add value to any organisation he works at.
Furthermore, Adel has a great proven capacity to work on different projects and assignments concurrently at the same time.
Moreover, one of Adel's best qualities as a professional is his client management skills that have always proven to meet and exceed expectations.
During his time in UBA Adel was a dynamic and very proactive employee that always tried to push our work further. his thinking process and dynamic imagination were a true asset to the company.
Appian
Service Desk Plus
Endpoint Central
Site24x7
Zoho Analytics
AppSpace Signage
YoDeck Signage
YSoft SafeQ MPS
Yardi PMS
ShopperTrak
VemCount
TeamViewer
AnyDesk
TeamMate
SproutSocial
Snapcomms
Snipe-IT
Skykick
Genesis PureCloud
Morpho Manager
KnowBe4
Mimecast
Infor
Oracle Fusion
Oracle maxymiser
Oracle Eloqua
Oracle Content and Experience Cloud
Oracle CX Cloud
Oracle Cloud Infrastructure
Google Workspace
Microsoft Azure
Microsoft 365
Microsoft Power BI
Microsoft PowerApps
Microsoft Flow
Azure AD
Exchange Online
Azure DevOps
Microsoft Dynamics AX
Microsoft Dynamics CRM
Salesforce
Sage CRM
Meetio
Mappedin
MailChimp
GoGet Room Display
Fortinet
CrowdStrike
Convene
CodeTwo
Circularo
Avigilon CCTV
SoftwareAG ARIS
Adobe
AutoDesk
AisleLabs
Agreefy
Contentful
Abuzz